Privacy Policy for Virtual Support Navigator
Effective Date: 6/26/2024
1. Introduction
Welcome to Virtual Support Navigator, owned and operated by Accord (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and disclose information about you when you use our app.
2. Information We Collect
- User Input Data: We collect information you provide based on a scoring system for Social Determinants of Health (SDoH).
- Geographic Data: We collect your zip code to provide localized community support information.
- Search History: We collect your search history to improve our services and provide better recommendations.
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our services.
- Personalize your experience on the app.
- Analyze usage patterns to enhance our app’s functionality and user experience.
4. Data Sharing and Disclosure
We do not share your personal information with third parties.
5. User Rights
You have the right to:
- Access your personal information.
- Request corrections to your personal information.
- Request the deletion of your personal information.
To exercise these rights, please contact us at info@accord.org.
6. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our app. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@accord.org.